Frequently Asked Questions:

  • Where is Keller Williams Realty Jersey Shore Rentals located? - Keller Williams Realty Jersey Shore Rentals is located at 1 Atlantic Ave, Exit 9th St. bridge go to Atlantic Ave and make right turn at corner of North and Atlantic.

  • What are the office hours? - We are open Monday Saturday 9-5 and Sunday 10-3. The office is closed on Sundays in December.

  • Do I need to make an appointment to view a vacation property? - You do not need an appointment to see our vacation rentals, please see our office hours above. However we can never guarentee a property will be available to view since they are at the discretion of our Homeowners.

  • Where do I check in and check out? - Check in and check out will be handled at Keller Williams Realty Jersey Shore Rentals located at 1 Atlantic Ave, Ocean City, NJ 08226. Check in is after 2pm and prior to 5:00pm on your arrival day. If you are going to have a late arrival, please call our office at 609-399-5454 we will make arrangements for key pick up. Check out is before 10am on your scheduled departure date. You will return your keys at check out to 1 Atlantic Ave, Ocean City office.

  • Where can I find details on check-in times, pets, etc.? - Within the rental agreement or lease you can expect to find terms related to check-in and checkout times, maximum occupancy, pet policies, cancellation conditions, and maintenance of the rental.

  • How are cancellation and refunds handled? - The cancellation policy associated with your rental agreement or lease should clearly communicate penalties associated with canceling your contract. Note that cancellations due to weather conditions are not permitted.

    Travel insurance can protect your vacation investment if unforeseen circumstances require you to cancel your trip. You are able to access a link off of our website if you would like to purchase travel insurance when booking your vacation.

  • What happens when I leave? - Check out policies should be part of the instructions you were provided. At minimum, the rental should be left clean and in the same condition as found upon arrival. Security deposits are returned to you in the form of a check within 30 days of check out, provided no issues or damages are reported by the Homeover. The amount returned will match the security deposit you paid with your original lease, unless arrangement were made for a security deposit rollover for the next season.

  • Where does the boardwalk begin and end? - The boardwalk begins at St. James Place in the north end and ends at 23rd st. Rides, shopping and eateries are between 6th & 14th Streets.

  • Are the beaches in Ocean City Life Guarded? - For the most part all beaches from North St. south to 59th St. are guarded daily during peak summer. We will provide you with a complete and updated schedule of guarded beaches when you check in.

  • How do I know the Occupancy limit for each rental unit? - Each rental listed on our website clearly states the occupancy limit and number of bedrooms; including the bedding size for each bedroom, including the pull out if one is available.

  • What do I need to bring? - You will need to bring sheets, pillowcases, pool/beach towels, bath towels and kitchen towels. Please review the bedding size in the lease so you bring the appropriate bedding sizes.

  • Am I able to rollover the security deposit from this year to reserve the same rental for next year? - Yes, you are able to rollover the deposit to the following year. Please fill out the form you received at check in order to rollover the security deposit to the following year.

  • How do I book / make payments for vacation rentals? - You are able to book vacation rentals and make payments from our website using your log in information at Keller Williams Realty Jersey Shore Rentals with a MasterCard, Discover or Visa 24 hours a day / 7 days a week. We also accept payment in the form of a personal check, bank check or money order. All checks need to be in US dollars. Please call our office at 609-399-5454 to reserve your vacation rental using a check as payment. You will need to mail us a check within 5 calendar days in order for us to reserve your rental.

 WEICHERT REALTORS - ASBURY GROUP - 526 Pacific Ave, Atlantic City NJ 08401   Email: Info@WeichertAC.com   Phone: 609-344-6200     
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